Deja Videos Privacy Policy

The "Deja Videos Privacy Policy" (hereinafter referred to as "this Policy") applies to the AI video generation tool Deja Videos launched by Shanghai Eureka Intelligence Technology Co., Ltd. (hereinafter referred to as "Eureka AI" or "we"). We understand the importance of personal information to you and will protect your privacy rights and personal information security in accordance with the law. Please read this Policy carefully before using Deja Videos.

Section 1: Definitions and Interpretations

1. DejaVideos Products and Services: Include the DejaVideos software and its functional services.

2. User: An individual or organization that registers, logs in, or uses the DejaVideos product.

3. Personal Information: Information related to an identified or identifiable natural person.

4. Sensitive Personal Information: Such as biometric recognition, medical health, financial information, etc., which, if disclosed, may cause harm.

5. Processing Personal Information: Refers to activities such as collecting, storing, using, transmitting, disclosing, and deleting personal information.

Section 2: How We Collect and Use Your Personal Information

We collect your personal information based on the principles of legality, legitimacy, and necessity for the following purposes:

1. Information You Provide Voluntarily

1.1 Account Registration and Login:

You need to provide a mobile phone number for registration and login verification to ensure account security.

1.2 Character Replacement Feature:

When you upload video files, character reference images, and other materials, we will collect this content to provide AI generation services. AI 生成服务。
The files you upload are used only for processing video replacement effects and will not be used for other purposes without your authorization.

1.3 Feedback:

To resolve your feedback issues, we may collect your mobile phone number, email address, problem description, and attachment materials.

2. Information We Collect Proactively

2.1 Device and Log Information:

When you use DejaVideos, we may automatically collect your device information (such as operating system, device model, IP address), usage logs (such as access time, operation records, crash logs).

2.2 Service Optimization and Security Assurance:

To ensure the stability and security of the service, we will collect and analyze usage data to troubleshoot problems and optimize product functions.

3. Legally Exempted from Consent

In the following circumstances, we collect or process your personal information without your consent:

To fulfill legal duties or obligations;
To respond to public health events or emergencies;
To maintain public interest;
For personal information that is legally publicly available.

Section 3: How We Use Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

1. Authentication: To ensure you can log in and access functional services normally.
2. User Experience Optimization: To analyze your use of the service and improve product performance.
3. Security Protection: To prevent malicious access and ensure account security.

You can disable cookies through your browser settings, but this may affect the normal use of some functions.

Section 4: How We Share, Transfer, and Publicly Disclose Your Personal Information

1. Sharing

We will not share your personal information with third parties, except in the following circumstances:

With your explicit consent;
As required by laws and regulations, or as requested by administrative or judicial authorities.

2. Transfer

n the event of a company merger, acquisition, or bankruptcy liquidation, your personal information may be transferred, and we will require the receiving party to continue to fulfill the obligations of this Policy.

3. Public Disclosure

We will only disclose your personal information with your explicit consent or as required by laws and regulations.

Section 5: How We Protect Your Personal Information

We will take the following security measures to protect your personal information:

1. Data Encryption: Use technologies such as SSL, HTTPS to encrypt the transmission and storage of personal information.

2. Access Control: Establish strict access permissions for personal information, accessible only by authorized personnel.

3. Security Monitoring: Continuously monitor security to prevent data leaks and unauthorized access.

4. Emergency Response: In the event of a data breach, we will promptly inform you and take remedial measures.

Section 6: How We Store Your Personal Information

1. Storage Location

Your personal information will be stored within China.

2. Storage Duration

We will retain your personal information only for the minimum period necessary to provide the service, unless otherwise required by laws and regulations.

Section 7: How You Manage Your Rights to Personal Information

In accordance with applicable laws and regulations, you have the following rights while using the DejaVideos service. DejaVideos provides multiple channels for you to exercise these rights, including user feedback channels and email contact methods.

1. Access to Your Personal Information

You have the right to access the personal information we have collected about you. In DejaVideos, you can access it through the following paths:

Account Information: Log in to DejaVideos, go to the personal settings page to view your basic information (such as mobile phone number, avatar, nickname, etc.).
Uploaded Content: You can view your uploaded content and generated video results in the history or project management module.

If you cannot access your personal information through the above channels, you can submit a request through the user feedback channel or contact us at eurekaaitech@gmail.com. We will respond to your request within 15 working days.

2. Correction or Supplement of Your Personal Information

If you find that the personal information we process about you is incorrect or incomplete, you have the right to request correction or supplementation. You can do so through the following methods:

Online Correction: Log in to DejaVideos, go to the personal settings page, and directly modify your account information.
User Feedback Channel: Submit a correction request.
Email Feedback: Send the relevant information to eurekaaitech@gmail.com, and we will process it promptly after verifying your identity.

3. Deletion of Your Personal Information

You can request us to delete your personal information in the following circumstances:

The purpose for which we process your personal information has been achieved, cannot be achieved, or is no longer necessary;
You withdraw consent and there is no other legal basis;
We process personal information in violation of laws and regulations or our agreement with you.

You can submit a deletion request through the DejaVideos user feedback channel or send an email to eurekaaitech@gmail.com. We will process it after verifying your identity and notify the relevant parties who have obtained your personal information from us to synchronize the deletion (except as otherwise required by laws and regulations)

4. Withdrawal of Consent and Account Cancellation

Withdrawal of Consent: You can disable relevant permissions through the settings options or apply to withdraw authorization for non-essential personal information through the feedback channel and email.
Account Cancellation: You can apply for account cancellation through the following methods:

1. Submit a cancellation application in the DejaVideos settings page;
2. Submit a cancellation request through the user feedback channel or send an email to eurekaaitech@gmail.com.

We will complete the account cancellation after verifying your identity. After successful cancellation, we will delete or anonymize your personal information, except as otherwise required by laws and regulations. Please note that account cancellation will result in your inability to continue using DejaVideos services, so please operate with caution.

5. Feedback and Complaints

If you have any questions, opinions, or suggestions about our personal information processing actions, or wish to exercise the above rights, you can contact us through the following channels:

User Feedback Channel: Submit feedback within DejaVideos;
Email: Send to eurekaaitech@gmail.com.

We will verify and process your request and respond to you within 15 working days. If you are not satisfied with our response, you can also file a complaint with the relevant regulatory authorities.

Section 8: How We Protect the Personal Information of Minors

We do not actively collect personal information from minors under 14 years old. If we discover that we have collected such information, we will delete it promptly.

Section 9: How Your Personal Information Is Transferred Globally

In principle, we store your personal information within China. If cross-border transfer is indeed necessary, we will follow the requirements of laws and regulations and obtain your explicit consent.

Section 10: How We Update This Policy

If there are significant changes to this Policy, we will notify you through prominent means. You can choose to stop using the service or continue to accept the updated policy content.

Section 11: How to Contact Us

If you have any questions or opinions about this Policy, please contact us through the following methods:

Contact Email: eurekaaitech@gmail.com
Contact Address: No. 180 Longtai Road, Xuhui District, Shanghai